At Ikayaal.com, we ensure that your anti-tarnish jewelry is packed with care and delivered to you safely and on time. Please read the details of our shipping policy below:
1. Order Processing
- 🕒 All orders are processed within 1–2 business days (excluding Sundays and public holidays).
- Once your order is processed, you will receive a confirmation via email or WhatsApp.
2. Delivery Time (Within India)
- 📍 Estimated delivery time: 3 to 7 business days, depending on your location and courier service.
- Delivery to metro cities is typically faster; rural or remote areas may take slightly longer.
3. Shipping Charges
- 🚚 Shipping charges apply on all orders, whether prepaid or COD.
- Shipping fees will be clearly displayed at checkout based on your delivery address.
- 📦 Cash on Delivery (COD) is available with an extra COD fee (visible at checkout).
4. Order Tracking
- 🔗 Once your order is shipped, you’ll receive a tracking link via WhatsApp or email.
- Use this link to track your delivery in real-time.
5. International Shipping
- 🌍 Currently, we do not ship outside India.
- For wholesale or international inquiries, contact us at ikaayaljewels@gmail.com
6. Secure Packaging
- 💎 All jewelry is packed in tamper-proof, cushioned, and moisture-protected packaging to ensure it reaches you in perfect condition.
7. Delays in Delivery
- 📦 Occasionally, delays may occur due to:
- Courier or logistics issues
- Weather disruptions
- Festivals or holidays
- If your order hasn’t arrived within 10 business days, please reach out to us for support.
8. Need Help?
If you have any questions about shipping, feel free to reach out:
📧 Email: ikaayaljewels@gmail.com
📱 WhatsApp / Call: 6353594473